CCHC accepts the following insurances
| Health plans | Medical groups | Program plans |
|---|---|---|
| Aetna | Associated Hispanic Physicians | Covered California |
| Blue Cross | Astrana Health | Comprehensive Perinatal Services Program (CPSP) |
| Blue Shield | AHPN (Adventist Health Physicians Network) | Family Pact Program |
| Cigna | Optum | Presumptive Eligibility |
| Delta Dental | Lakeside Medical Group | |
| Easy Choice | Preferred IPA | |
| Health Net | Regal Medical Group | |
| Humana | St. Vincent IPA | |
| LA Care | LA Care | |
| Medi-Cal | Dental Benefit Providers (Dental) | |
| Medicare | Health Net Liberty (Dental) | |
| Molina | Managed Dental Care (Dental) | |
| SCAN | ||
| United Health Care | ||
| Well Care |
Enrollment Assistance
Our eligibility specialist can assist you with applying for one of the health insurance programs, Please contact one of CCHC health centers directly for more information. If you have questions about payments or billing, please call our business office at 818-630-6128. Our business office hours are Monday through Friday, 8:00am to 4:30 p.m.
Our Commitment
We understand that billing can be complex, but our dedicated billing staff is here to make the process as stress-free as possible and is ready to assist you with any questions you may have. We are committed to providing care to all individuals in need regardless of ability to pay, race, religion, age, gender or sexual orientation. CCHC offers a variety of payment options to our patients, including payment plans and a sliding fee discount program based on family size and income.
Sliding Fee Discount Program
We provide a diverse range of services under the Sliding Fee Discount Program. This program is accessible to all qualifying patients and is determined by your annual household income and family size, following the federal poverty guidelines. We accept cash, VISA, MasterCard, Discover, and American Express
Other Payments Options:
By Mail: 801 S. Chevy Chase Dr., Suite 250 Glendale, CA 91205 ATTN: Billing Department
Online Bill Payment: CCHC Patient Portal
By Phone: 818-630-6128 (Monday – Friday 8am – 4:30pm)
Good Faith Estimate
As part of the No Surprises Billing Act, uninsured and self-pay patients are eligible to receive an estimate of the possible changes for the appointment(s) that you schedule with CCHC. Your financial category will depend on your income and the number of people in your household. The estimate will contain additional information on how to determine your self-pay category.
| If an uninsured patient | Is a GFE required, and when? | |
|---|---|---|
| Schedules an appointment: | 10 or more business days in advance | Yes, within 3 business days of scheduling |
| Between 3 to 9 business days in advance | Yes, within 1 business day of scheduling | |
| Less than 3 business days in advance (includes walk-ins and next day appointments) | No | |
| Requests a GFE, or otherwise asks about the cost of a service, but does not schedule an appointment | Yes, within 3 business days of the request | |
| Schedules the same service on a recurrent basis (e.g., multiple physical therapy appointments) | A single GFE can be issued for recurring services, up to a max of 12 months | |
