Patient Experience

Patient Experience

CCHC appreciates you for choosing us as your healthcare provider, and we encourage you to provide questions and feedback to support our vision in improving your medical home experience with us. Let’s work together to make sure we can deliver the best quality of care and experience possible. We want to recognize, understand, and remember our patients and their individual experiences, as we value your time with us.

Here are some ways to better access us and provide feedback:

  • Patient Satisfaction Survey
  • CCHC is dedicated to providing a positive patient experience. Our team wants patients to be active participants in their wellbeing, so we encourage questions and feedback.

    – Access online at https://survey.zohopublic.com/zs/PwCudl or ask for the survey during your next visit.

  • Patient Portal

    Our patient portal is a secure online website that gives you the convenience of accessing your personal health information, as well as sending messages to your healthcare provider, and providing feedback when necessary. CCHC wants to ensure that all of our patients are allowed to actively be involved in their healthcare decisions, and to continue to improve their experience with us.

    Here is the link to access your portal: https://patientportal.trimedtech.com/cchc/

    If you are unsure of your login information, please e-mail us at experience@cchccenters.org.

  • Make a suggestion! – Ask where the comment box is during your next visit or send us a message at experience@cchccenters.org.
  • To report a concern, please call:

English: (818) 630-2277

Español: (818) 630-2288

Armenian: (818) 630-2255

or email us at info@cchccenters.org

We look forward to hearing from you and please give us time to respond.