Patient Experience
CCHC appreciates you for choosing us as your healthcare provider, and we encourage you to provide questions and feedback to support our vision in improving your medical home experience with us. Let’s work together to make sure we can deliver the best quality of care and experience possible. We want to recognize, understand, and remember our patients and their individual experiences, as we value your time with us.
Here are some ways to better access us and provide feedback:
- Patient Satisfaction Survey
CCHC is dedicated to providing a positive patient experience. Our team wants patients to be active participants in their wellbeing, so we encourage questions and feedback.
– A link to the patient satisfactions survey will be delivered to patients via text. Distribution will be random, depending on the day of appointment.
- Make a suggestion! – Ask where the comment box is during your next visit or send us a message at experience@cchccenters.org.
- To report a concern, please call:
English: (818) 630-2277
Español: (818) 630-2288
Armenian: (818) 630-2255
or email us at info@cchccenters.org
We look forward to hearing from you and please give us time to respond.